SHIPPING TIME
All orders are processed & shipped within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
SHIPPING RATES AND ESTIMATES
All shipping is done through FedEx shipping and will be calculated at checkout.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at lapotencielle@gmail.com with your name and order number, and we will look into it for you.
If you have any further questions, please don’t hesitate to contact us at contact@lapotencielle.com.
