1. INTRODUCTION

1.1 For purposes of this Return Policy, “we” or “our” refers to LapOtencielle, LLC, and “you” or “your” refers to the customer. Please read this Return Policy carefully as it constitutes your agreement with us.

1.2 By engaging us to provide our products, you agree to be legally bound by this Return Policy. We reserve the right to change or modify this Return Policy at any time.

1.3 Unless otherwise specified, any changes or modifications will be effective immediately and your continued use of our services after such time will constitute your acceptance of such changes or modifications.

2. RETURN

2.1 At LapOtencielle, LLC we do all we can to meet your high expectations and stock products you will love.

2.2 Kindly note that only products ordered through our site will be eligible for a return.

2.3 The product needs to be on its original packaging when returned.

2.4 We allow customers to return our products within a period of 14 days in the event the product is not as stipulated in the website, you must send an email to us immediately. Kindly be advised that the products should be returned unopened and unused.

2.5 Kindly note that we will not indulge requests that involve misuse of the product. You understand that LapOtencielle, LLC has the discretion to analyze and decide whether the product is being used in a proper manner.

2.6 All refunds will be made to the debit or credit card on which the original purchase was made within 14 days of the cancellation of the order or return of the products.

3. SEVERABILITY

In the event any provision or part of this Return Policy is found to be invalid or unenforceable, only that particular provision or part so found, and not the entire Return Policy, will be inoperative.